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Find out how to be prepared and know what to do before, during and after a power cut.

Need extra support in a power cut? Join our free Priority Services Membership.

Find out how to be prepared and know what to do before, during and after a power cut.

Need extra support in a power cut? Join our free Priority Services Membership.

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    If you are an organisation that installs low carbon technology in residential premises that have an existing connection, you can use ENA Connect Direct. It’s a new, faster way to get approval to connect residential low-carbon technology to the grid.

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National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

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    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

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WHAT'S HAPPENING?

Stay and play safe this holiday period
Stay and play safe this holiday period
With children enjoying the bright spring weather and spending more time outdoors, we're reminding parents and guardians to think about electricity safety.
11/04/2025
Going above and beyond to inspire the next generation
Going above and beyond to inspire the next generation
An Overhead Craft Technician who regularly climbs above working on our overhead power lines, has been thanked by a customer for going ‘above and beyond’.
09/04/2025
A step in the right career direction
08/04/2025
A step in the right career direction
A parliamentary plot twist
04/04/2025
A parliamentary plot twist

Media enquiries

If you are a journalist you can contact our press office by emailing [email protected] between 8.30am and 5pm (weekdays). Outside office hours and Bank Holidays call 0800 500 3175.

IN OTHER NEWS....

Craftsperson Trainee Programme
03/12/2024
Supercharge your current career to a higher power
A building that is a substation with two vans parked outside in Byrness, Northumberland
28/11/2024
Northumberland residents weigh in on multi-million-pound innovation project
Image of child and women in wheelchair who are eligible to be Prioirity Services Members
27/11/2024
Blog: Supporting those who needs us most
Henry Erskine Hike team photo
27/11/2024
Hiking a hundred miles for Henry
Image of parent and grandparents with newborn baby
26/11/2024
Thousands of new parents and grandparents missing out on extra help for their little ones
Northern Powergrid vans working overnight during Storm Bert
24/11/2024
All remaining customers affected by Storm Bert have been restored
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