Introduction
Get started with arranging a disconnection of an existing supply here.
From this page you can apply to permanently disconnect an electricity supply.
What information you need to apply
To complete your application, you will need the following information:
- Your name, contact details & address.
- Owner/Occupier details (if this isn’t you) & a letter of authority.
- The site address (where you want the disconnection).
- A site location plan showing the site boundary & site ownership.
- The date when the site is due for completion (MM/YYYY format).
- The MPAN and the meter removal date for each disconnection.
- Date required for the service disconnection (MM/YYYY format).
Your connection journey
Start your application
Begin your application by applying online, or download an application form
Time and cost
Both the costs and timescales can vary, depending on the nature of the work required.
Check out our guide prices and timescales below.
Additional guidance
In most circumstances we will conduct a site visit. Our team will be in touch to arrange a suitable date and time with you.
Northern Powergrid are not responsible for removing your electricity meter. Please contact your electricity supplier to arrange removal of your electricity meter at the property. Unsure of who your electricity supplier is? Find out here.
Frequently asked questions
The law requires that a customer requesting a connection to be made by a Distribution Network Operator must provide a notice (which is your application). It states as part of the customer's application you must specify the date on or by which the connection is to be made.
This will help us to identify your premises, determine land ownership, and ensure that any impact to third-party land is understood. The plan should be free of unnecessary detail and be suitable for use as a background layer for our proposals to be prepared.
The site location plan, with the boundary and the proposed meter positions clearly marked, is part of the minimum information we require you to provide.
You can use our online mapping tool to submit your site location plan or alternatively provide an ordnance survey or land registry plan. If you are struggling to provide us with a site location plan, our team can assist you.
Our Open Data portal offers access to data and information about our distribution network, including capacity availability.
MON - FRI:
8am - 8pm
SAT:
9am - 5pm
Have you checked out our Help & Advice directory, it may just have the answers that you're looking for.
