31/03/2018
Objectives completed
As of 31st March we completed work on this activity and achieved the following outcomes.
We kept customers informed about the issues with Statement of Works and the progress of the national working party through updates given at our connections engagement events.
We changed our internal processes, submitting bulk Statement of Works requests from September 2017 and receiving our first offer from National Grid with materiality limits in February 2018.
We continue to participate in the activities of the national working party, seeking to reform the Statement of Works process.
01/04/2012
Transmission/Distribution interface
Action
We will continue to support customers through the T/D interface and engage on their behalf in the activities of the national working parties. Where necessary, we will implement changes to our existing policies and working practices to reflect best practice recommendations.
The Outcome
Customers will be better informed and supported through the T/D interface.
Target Measure
Progress reported and new policy and processes implemented as necessary.
We continued to support customers through the T/D interface and engaged on their behalf in the activities of the national working party tasked with looking at this. Where necessary, we made changes to our existing policies and practices to reflect best practice.
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