EHV quotations

Following feedback we added a summary front page featuring key information presented in the offer to all our EHV quotations.

At our Connections Customer Forum in April 2017, we asked attendees to tell us three things we could do to improve our overall connections service. Rickard von Poten of Suncredit suggested adding a front cover to our grid connection offers that featured key information cited in the quotation.

We thought this was a good suggestion and something that we could implement quickly, so we made a commitment in our mid-year update to add a front page summary to all EHV quotations. The summary page provides a snapshot of key information presented in the offer including the capacity, costs and connections date. We moved quickly to introduce this new standard and since January 2018 all of our EHV quotations now feature a front page summary featuring key information presented in the offer.