Skip to main content
  • About Us
  • Future Energy
    • Community Energy
    • Distribution System Operation
    • Electric Vehicles
    • Flexibility Services
    • Green Recovery
    • Transmission Interface
    • Network Data
    • Open Data Portal
    • Smart Metering
    • Innovation
    • Investments in your area
    • Losses
    • New Power Generation
  • Support
    • Power Cuts
    • Priority Services Membership
    • Be Prepared
    • Customer Service
    • Customer Welfare
    • A Force For Good
    • Partnership Working
    • Northern Powergrid Foundation
    • Emergency Power Cuts
    • Weather Aware
    • British Sign Language Interpreter
    • Education
    • Health and Safety
    • Help & Information Directory
    • Services Directory
    • Document Library
    • Contact Us
  • Engagement
    • Our Plan 2023-28
    • Events
    • Stakeholder Engagement
    • Independent Stakeholder Group
    • DSO Review Panel
    • Digitalisation and Action Plan
    • Blogs
  • News
  • Careers

Login

Login to online services

We offer a range of online services. To find out more, visit our services directory or  help and advice directory pages.

Login Menu
  • Connections
  • Cut Outs
  • Independent Point of Connection
  • Earth Requests
  • Disconnections
  • Moving our Equipment
  • Enquiries
  • Safety Advice
  • SafeDig
  • Shrouding
  • Service Alterations
Northern Powergrid Homepage
  • My power is off
  • New connections
  • Existing connections
  • Our services
  • Contact us
  • More
    • About us
    • Power Cuts
    • Priority Services Membership
    • Be Prepared
    • Customer Service
    • Customer Welfare
    • Emergency Power Cuts
    • British Sign Language Interpreter
    • Careers
    • Contact Us
    • Community Energy
    • Independent Stakeholder Group
    • Distribution System Operation
    • DSO Review Panel
    • Document Library
    • Education
    • Electric Vehicles
    • Events
    • Our Plan 2023-28
    • A Force For Good
    • Partnership Working
    • Flexible Power
    • Help & Information Directory
    • Innovation
    • Investments in your area
    • Incentive Connections Engagement
    • Losses
    • News
    • Network Data
    • Northern Powergrid Foundation
    • Open Data Portal
    • New Power Generation
    • Safety
    • Services Directory
    • Smart Metering
    • Transmission interface
    • Weather Aware
  • Power cuts
  • New Connections

    New Connections

    Information

    • Battery Storage
    • EV Charging Points
    • Energy Storage Systems
    • Generation
    • Heat Pumps
    • Independent Point of Connection
    • New Connection
    • Solar Panels
    • Street Furniture (metered)
    • Street Furniture (unmetered)
    • Temporary Connection
    Toolkit and Information Menu
    • Common Charging Methodology Yorkshire Plc
    • Common Charging Methodology Northeast Plc
    • Generation connection guide
    • Guide prices and timescales
    • Guide to connections services
    • Network Data
    • Open Data Portal
    • Payments
    • Transmission Interface
    • You have a choice
    • Connection offer Terms & Conditions
  • Existing connections

    Existing Connections

    Information

    • Battery Storage
    • Change Capacity
    • Disconnections
    • Energy Storage Systems
    • EV Charging Points
    • Generation
    • Heat Pumps
    • Move Equipment
    • Solar Panels
    • Street Furniture Changes
    Toolkit and Information Menu
    • Common Charging Methodology Yorkshire Plc
    • Common Charging Methodology Northeast Plc
    • Generation connection guide
    • Guide prices and timescales
    • Guide to connections services
    • Network Data
    • Open Data Portal
    • Payments
    • Transmission Interface
    • You have a choice
    • Connection offer Terms & Conditions

    If you are an organisation that installs low carbon technology in residential premises that have an existing connection, you can use ENA Connect Direct. It’s a new, faster way to get approval to connect residential low-carbon technology to the grid.

  • Our services
  • Contact us

Emergency 24 hour number

National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

  • Call

    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

  • User

    Login to online services

    We offer a range of online services. To find out more, visit our services directory or  help and advice directory pages.

    Login Menu
    • Connections
    • Cut Outs
    • Independent Point of Connection
    • Earth Requests
    • Disconnections
    • Moving our Equipment
    • Enquiries
    • Safety Advice
    • SafeDig
    • Shrouding
    • Service Alterations
  • Search
Distribution Network Operator (DNO) to Distribution System Operator (DSO)
30/09/2017
01/04/2017
30/09/2017
Objectives completed

As of 30th September we completed work on this activity and achieved the following outcomes.

We communicated our vision and strategy for our transition to a distribution systems operator (DSO) at our stakeholder and connections events.
We ran a dedicated webinar attended by over 80 stakeholders on September 14, 2017
We held a Twitter Q&A session with Jim Cardwell, Head of Trading and Innovation and Andy Jenkins, Head of Network Trading on September 6, 2017
We will continue to engage and seek feedback from our stakeholders on this important issue.
01/04/2017

Distribution Network Operator (DNO) to Distribution System Operator (DSO)

Action
We will share our vision for the transition of DNOs to DSOs. We will describe the work taking place at Northern Powergrid and seek our customers’ views on how to shape the outputs of this work.
The Outcome
Customers will be kept informed about Northern Powergrid’s transition and will have the opportunity to engage and shape future outputs.
Target Measure
Vision and strategy shared with interested stakeholders
Voltage
LV
HV
EHV
RAG Status
Complete
Market Segments
M
U
DG
ICP

We said we would share our vision for the transition of DNOs to DSOs. We will describe the
work taking place at Northern Powergrid and seek our customers’ views on how to shape the outputs of this work.

At our Connections Customer Forum, attendees asked us to tell them more about our DSO strategy and when we would be involving them in the consultation process. We made a commitment to share our vision; describe the work underway at Northern Powergrid and seek our stakeholders’ views.

We gave updates on our DSO strategy and our involvement in the ENA Open Networks Project at our Stakeholder Panel and Connections Customer Forums but thought there was more we could do to reach out and engage with stakeholders on the matter.

In September 2017, we held a live Twitter Q&A session with Jim Cardwell, Northern Powergrid’s Head of Trading and Innovation and Andy Jenkins, Head of Network Trading. The Q&A was promoted via our social media channels and generated significant interest online. Later in the same month, and responding to stakeholders’ requests for more online engagement, we hosted a live webinar on the same topic, viewed by over 80 stakeholders, where they had the opportunity to comment and ask questions. Looking forward, we will continue to engage with our stakeholders on this important topic and to seek their views on our vision and strategy. 

  • You can watch the webinar on demand on our YouTube channel here.
View timeline
BACK TO TOP
footer-logo
Footer
  • Our business Plan
  • Video-Library
  • Event & Surgeries
  • Meet The Executive
  • Sitemap
  • Accessibility
  • Cookies
  • Legal
  • Slavery Act
  • Terms and Condition
  • Privacy Policy
Connect With Us 24 Hours a Day
  • Northern Powergrid - Twitter 
  • Northern Powergrid - Facebook 
  • Northern Powergrid - Youtube 
  • Northern Powergrid - Instagram 

Copyright © Northern Powergrid Holdings Company 2025

Cookie settings