We're here for our customers, whatever the weather! ❄️
Over 20,000 customers have had their power supplies affected, however our teams have done a great job and have been able to restore 13,407 customers whose power has been affected by the heavy snow.
Whilst the weather and travel disruptions continue to provide challenges for our teams, we will continue to work as quickly and safely as possible.
We thank customers for their patience whilst our teams work hard to get their lights back on.
We’ll keep our website updated with real-time information https://www.northernpowergrid.com/power-cuts-home and our contact centre teams are ready to support any customer queries on 105.
Have you checked out our Help & Advice directory, it may just have the answers that you're looking for.