Storm Darragh continues to bring challenging conditions, with strong winds and rain across the North East, Yorkshire, and north Lincolnshire. So far, the storm has affected supplies to around 70,000 customers and our teams are working tirelessly to restore power and support all those affected.
Steve McDonald, Director of Field Operations, said:
“We were prepared and ready to respond to the potential disruption Storm Darragh would bring to our electricity network. Thankfully, we 've not been as badly impacted as other parts of the country, but we have been affected and our teams have been working hard to repair the damage we've seen so far today, getting the power back on for 55,500 customers who were affected.
We’ll be working throughout the night and into tomorrow to support the remaining 15,000 customers still without power. We know how difficult this is, and we thank them for their continued understanding and patience whilst we work to get the power back on.
“Our customer care teams are out in the communities offering hot drinks and phone charging facilities for those who need it. If anyone needs any additional support, please get in touch and we’ll do everything we can to help.”
“We’re doing everything we can to get our customers’ lights back on, whilst keeping our people safe.”
For real-time updates and the latest information, check our online power cut map. If you experience a power cut, call 105 to speak to our 24/7 customer contact centre - we’re here to help.
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