#StormBert weather conditions are proving challenging for our teams to safely get to sites, but they have done a great job in safely restoring over 22,000 customers already.
Nearly 27,000 customers power supply has been interrupted with Northumberland, County Durham, and Tyne and Wear being our most affected areas.
We were expecting some disruption due to the weather and our teams were ready and prepared to repair the network and get our customers' power back on as quickly as possible.
We thank customers for their patience whilst our teams work hard to get their lights back on.
We’ll keep our website updated with real-time information and our contact centre teams are ready to support any customer queries.
Have you checked out our Help & Advice directory, it may just have the answers that you're looking for.
