Skip to main content
announcement-icon Latest
announcement-icon-popup

Latest

Find out how to be prepared and know what to do before, during and after a power cut.

Need extra support in a power cut? Join our free Priority Services Membership.

Find out how to be prepared and know what to do before, during and after a power cut.

Need extra support in a power cut? Join our free Priority Services Membership.

  • About Us
  • Future Energy
    • Community Energy
    • Distribution System Operation
    • Electric Vehicles
    • Flexibility Services
    • Green Recovery
    • Transmission Interface
    • Network Data
    • Open Data Portal
    • Smart Metering
    • Innovation
    • Investments in your area
    • Losses
    • New Power Generation
  • Support
    • Power Cuts
    • Priority Services Membership
    • Be Prepared
    • Customer Service
    • Customer Welfare
    • A Force For Good
    • Partnership Working
    • Northern Powergrid Foundation
    • Emergency Power Cuts
    • Weather Aware
    • British Sign Language Interpreter
    • Education
    • Health and Safety
    • Help & Information Directory
    • Services Directory
    • Document Library
    • Contact Us
  • Engagement
    • Our Plan 2023-28
    • Events
    • Stakeholder Engagement
    • Independent Stakeholder Group
    • DSO Review Panel
    • Digitalisation and Action Plan
    • Blogs
  • News
  • Careers

Login

Login to online services

We offer a range of online services. To find out more, visit our services directory or  help and advice directory pages.

Login Menu
  • Connections
  • Cut Outs
  • Independent Point of Connection
  • Earth Requests
  • Disconnections
  • Moving our Equipment
  • Enquiries
  • Safety Advice
  • SafeDig
  • Shrouding
  • Service Alterations
Northern Powergrid Homepage
  • My power is off
  • New connections
  • Existing connections
  • Our services
  • Contact us
  • More
    • About us
    • Power Cuts
    • Priority Services Membership
    • Be Prepared
    • Customer Service
    • Customer Welfare
    • Emergency Power Cuts
    • British Sign Language Interpreter
    • Careers
    • Contact Us
    • Community Energy
    • Independent Stakeholder Group
    • Distribution System Operation
    • DSO Review Panel
    • Document Library
    • Education
    • Electric Vehicles
    • Events
    • Our Plan 2023-28
    • A Force For Good
    • Partnership Working
    • Flexible Power
    • Help & Information Directory
    • Innovation
    • Investments in your area
    • Incentive Connections Engagement
    • Losses
    • News
    • Network Data
    • Northern Powergrid Foundation
    • Open Data Portal
    • New Power Generation
    • Safety
    • Services Directory
    • Smart Metering
    • Transmission interface
    • Weather Aware
  • Power cuts
  • New Connections

    New Connections

    Information

    • Battery Storage
    • EV Charging Points
    • Energy Storage Systems
    • Generation
    • Heat Pumps
    • Independent Point of Connection
    • New Connection
    • Solar Panels
    • Street Furniture (metered)
    • Street Furniture (unmetered)
    • Temporary Connection
    Toolkit and Information Menu
    • Common Charging Methodology Yorkshire Plc
    • Common Charging Methodology Northeast Plc
    • Generation connection guide
    • Guide prices and timescales
    • Guide to connections services
    • Network Data
    • Open Data Portal
    • Payments
    • Transmission Interface
    • You have a choice
    • Connection offer Terms & Conditions
  • Existing connections

    Existing Connections

    Information

    • Battery Storage
    • Change Capacity
    • Disconnections
    • Energy Storage Systems
    • EV Charging Points
    • Generation
    • Heat Pumps
    • Move Equipment
    • Solar Panels
    • Street Furniture Changes
    Toolkit and Information Menu
    • Common Charging Methodology Yorkshire Plc
    • Common Charging Methodology Northeast Plc
    • Generation connection guide
    • Guide prices and timescales
    • Guide to connections services
    • Network Data
    • Open Data Portal
    • Payments
    • Transmission Interface
    • You have a choice
    • Connection offer Terms & Conditions

    If you are an organisation that installs low carbon technology in residential premises that have an existing connection, you can use ENA Connect Direct. It’s a new, faster way to get approval to connect residential low-carbon technology to the grid.

  • Our services
  • Contact us

Emergency 24 hour number

National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

  • Call

    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

  • User

    Login to online services

    We offer a range of online services. To find out more, visit our services directory or  help and advice directory pages.

    Login Menu
    • Connections
    • Cut Outs
    • Independent Point of Connection
    • Earth Requests
    • Disconnections
    • Moving our Equipment
    • Enquiries
    • Safety Advice
    • SafeDig
    • Shrouding
    • Service Alterations
  • Search
BACK TO NEWS

Northern Powergrid works to connect final customers affected by Storm Darragh

Posted:
09/12/2024

Northern Powergrid responding to restore power for customers impacted by Storm Darragh at night

As at 9pm Monday 9 December 2024

  • Our teams are now on site at the remaining repair jobs – they are working hard to complete the Storm Darragh restoration effort through the night.
  • Power is back on to 99.6% of the customers affected by Storm Darragh.
  • We are grateful to our teams for their relentless hard work and dedication and to our customers for their continued support and patience whilst we work as quickly as possible to get the power back on.

Following the strong winds across our regions throughout Saturday and Sunday, we have successfully restored power to 99.6%, almost all customers affected by Storm Darragh. Our teams are now on site at the final jobs that will restore supplies to the 400 customers that are currently without power.

We will be working throughout the night and expect that the last work to complete will be on the moors in North Yorkshire where the network has suffered multiple points of damage. Localised flooding, and extensive forestry damage has made carrying out the necessary work to repair the network and connect generators extremely difficult.

Rod Gardner, Northern Powergrid’s Major Incident Director said: “Storm Darragh was much more severe than anticipated and caused substantial damage to parts of our network. We’re almost there now and we won’t stop working until all customers are reconnected. We are grateful to our customers for their continued patience whilst we carry out the repairs safely.”

We are keeping our remaining customers updated and offering welfare support including access to hot meals, our customer support vehicles to charge devices and get hot drinks and information on local warm hubs in their community. We also offering those customers who have been without power for more than 24-hours a £150 contribution towards overnight accommodation and further financial support, where appropriate.
 

National Helpline
105
MON-SUN
24 Hours

Have you checked out our Help & Advice directory, it may just have the answers that you're looking for.

Make an enquiry
BACK TO TOP
footer-logo
Footer
  • Our business Plan
  • Video-Library
  • Event & Surgeries
  • Meet The Executive
  • Sitemap
  • Accessibility
  • Cookies
  • Legal
  • Slavery Act
  • Terms and Condition
  • Privacy Policy
Connect With Us 24 Hours a Day
  • Northern Powergrid - Twitter 
  • Northern Powergrid - Facebook 
  • Northern Powergrid - Youtube 
  • Northern Powergrid - Instagram 

Copyright © Northern Powergrid Holdings Company 2025

Cookie settings