Northern Powergrid is responding to the impact of Storm Éowyn

• Storm Éowyn has impacted the region bringing wind speeds of 65mph since the early hours of Friday 24 January with these expected to increase further as the storm moves through our region.
  
• We are experiencing some disruption to power supply with approximately 14,000 customers having been affected so far.
• We know how difficult it can be for our customers during a power cut and we will continue to work throughout the storm to get the power back on as quickly as possible.
• Our teams responding and have already managed to reconnect around 8,000 customers impacted by the winds. We will keep our customers updated regularly via text message, on our website and on our social media channels. 
• As the situation develops, we will keep monitoring our progress to give customers the best estimate of when their power is likely to be back on. This may change as we assess the damage caused, and we need to ensure it is safe for our teams to be working, but we will keep customers informed as soon as we know more.
• If customers have a power cut, we encourage them to report it online at northernpowergrid.com, as this will help us to locate the issue more quickly and get their power back on. Customers can also report a power cut by calling 105.

Storm Éowyn has started to have an impact across the North East, Yorkshire and northern Lincolnshire bringing strong winds since the early hours of Friday.   

We are experiencing some disruption to power supplies with approximately 14,000 customers having been affected so far.

We know how difficult it can be during a power cut, and our teams are working to get power back on and fix the issued caused as quicky as possible.

We were prepared for this, and our teams have already made good progress, managing to reconnect around 8,000 customers.

The forecasts suggest we may continue to feel the impact of the storm throughout the day on Friday into Saturday as it passes across the country. We will be working around the clock, 24 hours a day, to assess any damage being caused, answer customer calls, send additional support vehicles and have prepared all our teams to go to the areas where our customers need us.

If you need additional support because of the damage being caused, please get in touch. For customers who are part of our Priority Services Membership, we will make sure you receive extra help and we'll keep in touch with you to let you know the time your power is likely to be back on.

You can contact our dedicated priority service line 0800 169 2996.

We will do everything we can to get the power back on and support our customers whilst we work to repair any damage.

If you spot any fallen trees on our power lines/poles or damaged cables due to the strong winds, stay well clear and call 105 immediately. 

If you need additional support, please contact us. For more information, visit our website northernpowergrid.com