Northern Powergrid focused on final push to reconnect remaining customers affected by Storm Darragh

As at 11:30am

• Great work by our teams overnight means we are well positioned to restore all remaining customers by tonight.
• Our crews are out this morning focused on fixing damage and our final push to reconnect the remaining 1,154 customers without power after Storm Darragh caused 120,000 power cuts for around 80,000 customers
• Teams from our other regions who successfully restored all customers in their areas yesterday are assisting in North Yorkshire and Humberside to boost our restoration efforts.
• Our welfare support teams continue to be out in the communities most affected providing hot meals and additional support.
• We are working with our Local Resilience Forum partners and ensuring our customers are kept updated on open warm hubs in their community.
• We have provided additional support including contributions to overnight accommodation to those customers who have been without power for more than 24-hours. 

Storm Darragh brought strong winds across our regions throughout Saturday and Sunday.

Our teams made great progress over the weekend, with over 120,000 power cuts having been restored since the storm hit.

With significantly improved weather conditions our teams are now focused on repairing damage to get the lights back on for the remaining 1,154 who are still without power due to Storm Darragh.

We have support teams out in our communities again today, going door to door to provide hot meals and welfare support, and continue to keep in contact with customers in the areas most affected to make sure they know the locations of our Customer Support Vehicles and what other support is available in their local area. 

For customers who have been without power for more than 24-hours, we offered a £150 contribution to overnight accommodation and further financial support where appropriate.

Steve McDonald, Northern Powergrid’s Director of Field Operations, said: “Thanks to our team’s  dedication to work into the night after a really difficult couple of days, we were able get more customers back on sooner than the estimated.” 

“Today we are focused on getting our remaining customers back on supply by tonight and ensuring they are kept fully up to date and offered welfare support until their power is back on.

“We really appreciate our customers’ ongoing patience - and the thanks we have received for the work our teams are doing.  We will not stop until our final remaining customers affected by Storm Darragh are all safely reconnected.”