Skip to main content
  • About Us
  • Future Energy
    • Community Energy
    • Distribution System Operation
    • Electric Vehicles
    • Flexibility Services
    • Green Recovery
    • Transmission Interface
    • Network Data
    • Open Data Portal
    • Smart Metering
    • Innovation
    • Investments in your area
    • Losses
    • New Power Generation
  • Support
    • Power Cuts
    • Priority Services Membership
    • Be Prepared
    • Customer Service
    • Customer Welfare
    • A Force For Good
    • Partnership Working
    • Northern Powergrid Foundation
    • Emergency Power Cuts
    • Weather Aware
    • British Sign Language Interpreter
    • Education
    • Health and Safety
    • Help & Information Directory
    • Services Directory
    • Document Library
    • Contact Us
  • Engagement
    • Our Plan 2023-28
    • Events
    • Stakeholder Engagement
    • Independent Stakeholder Group
    • DSO Review Panel
    • Digitalisation and Action Plan
    • Blogs
  • News
  • Careers

Login

Login to online services

We offer a range of online services. To find out more, visit our services directory or  help and advice directory pages.

Login Menu
  • Connections
  • Cut Outs
  • Independent Point of Connection
  • Earth Requests
  • Disconnections
  • Moving our Equipment
  • Enquiries
  • Safety Advice
  • SafeDig
  • Shrouding
  • Service Alterations
Northern Powergrid Homepage
  • My power is off
  • New connections
  • Existing connections
  • Our services
  • Contact us
  • More
    • About us
    • Power Cuts
    • Priority Services Membership
    • Be Prepared
    • Customer Service
    • Customer Welfare
    • Emergency Power Cuts
    • British Sign Language Interpreter
    • Careers
    • Contact Us
    • Community Energy
    • Independent Stakeholder Group
    • Distribution System Operation
    • DSO Review Panel
    • Document Library
    • Education
    • Electric Vehicles
    • Events
    • Our Plan 2023-28
    • A Force For Good
    • Partnership Working
    • Flexible Power
    • Help & Information Directory
    • Innovation
    • Investments in your area
    • Incentive Connections Engagement
    • Losses
    • News
    • Network Data
    • Northern Powergrid Foundation
    • Open Data Portal
    • New Power Generation
    • Safety
    • Services Directory
    • Smart Metering
    • Transmission interface
    • Weather Aware
  • Power cuts
  • New Connections

    New Connections

    Information

    • Battery Storage
    • EV Charging Points
    • Energy Storage Systems
    • Generation
    • Heat Pumps
    • Independent Point of Connection
    • New Connection
    • Solar Panels
    • Street Furniture (metered)
    • Street Furniture (unmetered)
    • Temporary Connection
    Toolkit and Information Menu
    • Common Charging Methodology Yorkshire Plc
    • Common Charging Methodology Northeast Plc
    • Generation connection guide
    • Guide prices and timescales
    • Guide to connections services
    • Network Data
    • Open Data Portal
    • Payments
    • Transmission Interface
    • You have a choice
    • Connection offer Terms & Conditions
  • Existing connections

    Existing Connections

    Information

    • Battery Storage
    • Change Capacity
    • Disconnections
    • Energy Storage Systems
    • EV Charging Points
    • Generation
    • Heat Pumps
    • Move Equipment
    • Solar Panels
    • Street Furniture Changes
    Toolkit and Information Menu
    • Common Charging Methodology Yorkshire Plc
    • Common Charging Methodology Northeast Plc
    • Generation connection guide
    • Guide prices and timescales
    • Guide to connections services
    • Network Data
    • Open Data Portal
    • Payments
    • Transmission Interface
    • You have a choice
    • Connection offer Terms & Conditions

    If you are an organisation that installs low carbon technology in residential premises that have an existing connection, you can use ENA Connect Direct. It’s a new, faster way to get approval to connect residential low-carbon technology to the grid.

  • Our services
  • Contact us

Emergency 24 hour number

National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

  • Call

    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

  • User

    Login to online services

    We offer a range of online services. To find out more, visit our services directory or  help and advice directory pages.

    Login Menu
    • Connections
    • Cut Outs
    • Independent Point of Connection
    • Earth Requests
    • Disconnections
    • Moving our Equipment
    • Enquiries
    • Safety Advice
    • SafeDig
    • Shrouding
    • Service Alterations
  • Search

GETTING ACCESS TO OUR RECORDS

Our infrastructure supplies power to homes and businesses across the North East, Yorkshire and northern Lincolnshire. Our networks consist of overhead lines, underground cables and other connected equipment that can be situated both above and below ground.

We appreciate that the development work of others  can come close to, and often cross, this infrastructure. It’s therefore important we ensure the safety of those carrying out these works and facilitate an efficient system to give access to our records for those working in proximity to our equipment if required.


DISTRIBUTION NETWORK RECORDS

We have just completed the development of our new Safedig2 system which brings together our two legacy processes for the North East and Yorkshire in to one new, easily accessible and simple to use systems that is compatible with modern browsers.

Benefits of using Safedig2 

  • every user will have their own unique login and password, increasing security and ease of use
  • the new technology is compatible with modern browsers
  • you can access Safedig2 plans for both the North East and Yorkshire through one system
  • choice of three methods, depending on the size of your enquiry, for selecting the area you require
HOW TO REGISTER AND/OR LOGIN

We need to take some details when you register; a valid email address will be required and authenticated before access is granted so please check your details are correct upon submission.

Login or Register here to access your Safedig2 account.

We're really interested in receiving your feedback during the first stage release, so if you have any questions  or comments please email [email protected] and we'll be in touch.

PAGES THAT MIGHT INTEREST YOU...

Connections Services and Information
Apply online to move our equipment
Generation Availability Map
Demand Availability Map
Guide to Prices and Timescales for New Connections

CONNECTIONS ENQUIRIES

0800 011 3433

[email protected]

MON - FRI:

8am - 8pm

SAT:

9am - 5pm

Have you checked out our Help & Advice directory, it may just have the answers that you're looking for

Make an enquiry
footer-logo
Footer
  • Our business Plan
  • Video-Library
  • Event & Surgeries
  • Meet The Executive
  • Sitemap
  • Accessibility
  • Cookies
  • Legal
  • Slavery Act
  • Terms and Condition
  • Privacy Policy
Connect With Us 24 Hours a Day
  • Northern Powergrid - Twitter 
  • Northern Powergrid - Facebook 
  • Northern Powergrid - Youtube 
  • Northern Powergrid - Instagram 

Copyright © Northern Powergrid Holdings Company 2025

Cookie settings