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Find out how to be prepared and know what to do before, during and after a power cut.

Need extra support in a power cut? Join our free Priority Services Membership.

Find out how to be prepared and know what to do before, during and after a power cut.

Need extra support in a power cut? Join our free Priority Services Membership.

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    If you are an organisation that installs low carbon technology in residential premises that have an existing connection, you can use ENA Connect Direct. It’s a new, faster way to get approval to connect residential low-carbon technology to the grid.

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Emergency 24 hour number

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Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

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    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

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COMPETITION IN CONNECTIONS

We are not the only company who can provide you with a connection to our network, you can compare our prices and service with Independent Connections Providers (ICPs) who may be able to complete some of the work and decide what is best for you.

We actively promote competition in connections and are committed to ensuring that independent providers can compete freely and fairly.

To contact our dedicated Competition in Connections team email cinc.connections@northernpowergrid.com.


INFORMATION FOR ICPS AND IDNOS

Technical documentation, specifications and policies.

More Info
INFORMATION FOR CUSTOMERS

You have a choice in who delivers your connection.

More info
APPLY FOR A POINT OF CONNECTION

Ready to apply? Complete our application form. 

more info
ALTERNATIVE CONNECTIONS PROVIDERS

ICPs who are accredited to carry out contestable works.

more info
ARE YOU A NEW ICP OR IDNO?

Arrange a meeting so we can introduce our processes.

make an enquiry
CONNECTIONS SURGERIES

We run monthly connections surgeries for ICPs/IDNOs.

more info

PAGES THAT MIGHT INTEREST YOU...

Connections surgeries for ICPs and IDNOs
Contacts for ICPs and IDNOs
Competition in Connections Code of Practice
Connections Offer Expenses
Find an NERS registered provider
Alternative Provider Register
OneLogin ICP Registration Link
One Login Login Page

DOCUMENTS THAT MIGHT HELP YOU...

ICP Small Works Matrrix Self Determined PoC Application Form – Metered V3
ICP Small Works Matrrix Self Determined PoC Application Form – Metered V3
Size: 199.26 KB
ICP Small Works Matrix Self Determined PoC Application Form – Unmetered V3
ICP Small Works Matrix Self Determined PoC Application Form – Unmetered V3
Size: B
SLC15 LV/HV Minimum Information Requirements
SLC15 LV/HV Minimum Information Requirements
Size: 160.84 KB
Point of Connection Application Form
Point of Connection Application Form
Size: 294.09 KB
SLC15 EHV Minimum Information Requirements
SLC15 EHV Minimum Information Requirements
Size: 150.02 KB
Competition in Connections Seminar – September 2024
CIC Stakeholder Event Presentation Slides – September 2024
Size: 2.95 MB
Assessed Product Database – November 2024
Assessed Product Database – November 2024
Size: 399.14 KB
CinC Code of Practice Annual Report 2023-2024
Size: 567.76 KB
Simplifying Competition in Connections
Size: 267.24 KB
One Login Customer Registration Process
Size: 591.25 KB
One Login - a Guide to Tracing Using iSMART
Size: 686.56 KB
Acceptable As-laid Standards Guidance
Accurate records for all assets are vital for the safe and efficient operation of Northern Powergrid’s electricity distribution network. This guide will outline, with the use of examples, the appropriate standards for drawing cable as-laid records
Size: 1.48 MB

CONNECTIONS ENQUIRIES

0800 113 433

cinc.connections@northernpowergrid.com

MON - SUN:

8am - 8pm

SAT:

9am - 5pm

Have you checked out our Help & Advice directory, it may just have the answers that you're looking for.

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