Live power cut map

Report a power cut and get information about what we’re doing to get your lights on. Save time and stay online for updates.

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Are you ready?

We're getting powered up to reveal something new to support you.

Do you know what to do in a power cut?

Check out our advice and support to help you be prepared and stay safe if your power supply is ever affected.

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Proud Northerner?

We all might need a little extra help sometimes. Join our FREE Priority Services Membership, especially if your medical or personal circumstances could make you more vulnerable in a power cut.

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Weather aware

We track the weather every day through dedicated Met Office reports to inform our teams and help us power your life.

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Powering careers

We're recruiting. Find out about the range of opportunities to power your career and join Team Powergrid.

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Keeping you safe

Find out how to stay safe and away from our overhead power lines, substations and underground cables.

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Still can't find what you're looking for?

HELP & ADVICE

I want to report a powecut

I want to apply for new connection

I need extra support during powercut

I'd like to move my electricity supply

Who is my electricity supplier?

Need a service?

Shrouding

Check before you dig

Priority service register

Connection guide prices

Safety advice/services

Still can't find what you are looking for?

Help & advice

My power is off

Power cut

If you have no power, use our live power cut map to register for updates on when we will have your power supply back on.

View live power cut map

I'd like to report a power cut

What should I do in a power cut?

I’d like more support

90%+

of customers have their power restored within 3 hours

Connections

You can apply for a range of services here including new connections, making changes to existing connections, or disconnecting supplies you no longer need.

New Connections Existing Connections

What type of connection do I need?

Guide to prices and timescales

Open Data Portal

Striving for #10outof10

We are Team Powergrid - the people behind Northern Powergrid. We live and work in your communities and we are proud to play an essential role in powering your everyday life. We understand that a power cut is inconvenient so we always strive to: